Leading Apparel Manufacturer

  • Thousands of customers, mainly small shops
  • Sending paper invoices/paper packing slips in cartons
  • Labour intensive to manually affix invoices to cartons


100 percent of small and medium-size customers to receive electronic invoices and ship notices

Steps to Success

  1. Implement web forms solution for invoice and advance ship notice to small shops
  2. Education programme for the customers including webinars, custom web site, documentation
  3. No cost for customers to participate


Manufacturer and Customers both win

  1. The manufacturer eliminated paper invoices, manual process of affixing invoices to cartons
  2. Enabled faster payments at reduced costs and also increased sales
  3. Customers receive advance notice of goods arrival, faster invoice reconciliation, improved stock visibility
  4. Increased sales and customer satisfaction